Baldur's Gate 3 is a massive game with a lot of things for players to do. It can range from finding different weapons to completing various quests. One of the things that stands out is the choices you make in the game and their impact on the outcomes. It makes BG3 a lot more fun, but it can also be confusing as to what you should do at certain points.
Find the Missing Shipment is a quest where you will be faced with a difficult choice, and depending on what you choose, the outcome can vary a lot. The choice is whether you should help Rugan or open the Caravan Strongbox. To help you, we will detail what happens when you choose to go for either of these in Baldur's Gate 3.
Should You Help Rugan Or Open The Caravan Strongbox In Baldur's Gate 3
So there are three possible outcomes for the Find The Missing Shipment quest: you get a unique bow, fight a boss, and fight with all the people at the Zhentarim hideout. Below we will go into detail about what happens based on your actions.
Helping Rugan And Delivering The Caravan Strongbox
The first obvious choice is to deliver the Caravan Strongbox to Zarys at the Zhentarim hideout. If you go down this path, she will reward you with Harold, a unique bow with +1 enhancement, and the stock for the merchant at their hideout will improve. This is probably the best possible outcome for this quest.
Opening The Caravan Strongbox
If you decide to open the Caravan Strongbox, you will get Iron Flask. It's a special item containing a powerful creature you can set free to fight enemies or yourself. But keep in mind that defeating that creature does not reward you with anything or any special loot.
Peeking Inside The Caravan Strongbox
If you break the seal and see what's inside the shipment and return it to Zarys in that state, there is a third outcome. Once she receives it, the whole Zhentarim hideout will turn against you, leaving you no option but to fight all of them.
These are the three possible outcomes, so to answer the question of whether you should help Rugan or open the Caravan Strongbox, you should definitely help him and return the Caravan Strongbox to Zarys. This will give you better stock with the merchant and a unique bow. The other outcomes will only create more enemies with no special rewards.